This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect the personal information of users ("you" or "users") who access or use our marketplace for homeowners and construction contractors (referred to as "the platform" or "the marketplace"). By using the platform, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, location, and payment information when you register an account, create a profile, or engage in transactions on the platform. We may also collect information you provide through communications with other users on the platform.

1.2 Non-Personal Information: We may collect non-personal information such as device information, log data, and website usage statistics when you access or use the platform. This information is used to analyze and improve the platform's functionality and user experience.

2. Use of Information

2.1 Providing Services: We use the collected information to operate, maintain, and improve the platform, facilitate transactions between homeowners and construction contractors, and provide customer support.

2.2 Communication: We may use your contact information to communicate with you about your account, platform updates, promotions, and other relevant information. You can manage your communication preferences through your account settings.

2.3 Personalization: We may use the collected information to personalize your experience on the platform, recommend relevant listings or contractors, and provide tailored content and advertisements based on your preferences.

2.4 Analytics and Aggregated Data: We may use the collected information for statistical, research, and analytical purposes to understand usage trends, improve our services, and develop new features. This data is aggregated and anonymized, and it does not identify individual users.

3. Sharing of Information

3.1 Contractors and Homeowners: In order to facilitate transactions and connections between homeowners and construction contractors, we may share certain information, such as your name, contact details, and project requirements, with relevant contractors or homeowners. However, we do not disclose sensitive personal information without your explicit consent.

3.2 Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as hosting, payment processing, data analysis, and customer support. These service providers have access to personal information solely for the purpose of providing their services and are obligated to maintain the confidentiality and security of the information.

3.3 Legal Requirements and Safety: We may disclose personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations. We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

4. Data Security

4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4.2 User Responsibilities: You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you suspect any unauthorized access or use of your account.

5. Third-Party Websites and Services

5.1 The platform may contain links to third-party websites or services that are not owned or controlled by us. This Policy applies only to our platform, and we are not responsible for the privacy practices of any third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

6. Children's Privacy

6.1 The platform is not intended for use by individuals under the age of 18. We do not knowingly.